Category: Careers

Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic’s mission to break the system for financial empowerment stands in the face of big banks and proves there is a better and more equitable way to put the customer first. We focus on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.

We are currently seeking motivated and dependable Full-time Mandarin Speaking Loan Officer Assistant.  

Your Primary Responsibilities Include:

• -Provide a high level of assistance to customers, assist and maintain contact with clients, realtors, financial planners, attorneys, and any third party to maintain and deepen the relationships to foster new business opportunities.
• -Office and administrative tasks associated with reverse lending and sales assistance
• -Assist the Loan Officer with inputting information into Encompass and verify the accuracy of the data
• -Receive mortgage applications from Loan Officer and accurately send initial and final disclosures to the applicant, order flood certifications and fraud guard reports
• -Confirm all required documentation has been submitted for processing
• -Obtain and review all documentation received by applicants requested by the underwriter
• -Work with employers, banking institutions, credit bureaus, and any other sources to make sure all information provided is accurate
• -Assist in the coordination of Loan Officer’s marketing and webinars
• -Schedule events and work with third parties on all collaboration of events

Experience:

• -Minimum of 3 years of loan officer administrative assistance and mortgage lending processing experience
• -Understanding of agency guidelines and processing
• -Must have strong written and verbal communication skills
• -Ability to function efficiently and effectively to meet deadlines
• -Detail-oriented with the ability to problem-solve and prioritize
• -Outstanding people and customer service skills

Please send qualified resumes to [email protected], we will then reach to discuss your career objectives.

Quontic Bank is an Equal Opportunity Employer.

Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic’s mission to break the system for financial empowerment stands in the face of big banks and proves there is a better and more equitable way to put the customer first. We focus on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.

We are currently seeking motivated and dependable Full-time Mortgage Loan Openers/Set-up Coordinator.  

Your Primary Responsibilities Include:

Responsible for the input of data required to process initial mortgage loan applications, providing documents to the applicant per regulation, and completing an initial review of loan documents and information necessary to move loans for decision. Assist the Mortgage Operations team with preparing and packaging loans from the beginning by working closely with loan officers and our third-party partners to advance loans to the Underwriting department.

• -Receive mortgage applications submitted by Retail and Wholesale Loan Officers and review inputted information in the Encompass program to verify the accuracy of the data and ensure information adheres to compliance requirements and program guidelines
• -Review submitted files to verify all required documentation needed has been supplied
• -Communicate directly with our external broker partners to obtain documentation and information and to provide guidance regarding our processes as well as individual loan status
• -Prepare and send initial disclosure packages to the borrower/applicant through either electronic or paper means
• -Order the following internal services: appraisals, flood certifications, fraud guard reports, compliance reports, and employment, asset, and income verifications
• -Work closely with the Processing, Underwriting, Closing, and Post-Closing departments to provide needed documentation as requested

Experience:

• -Ability to quickly adapt and problem-solve;
• -Ability to manage a growing loan pipeline
• -Excellent organizational and time management skills;
• -Self-motivated and detailed-oriented;
• -Proficient in Microsoft Office Suite and able to adapt to new programs;
• -Clear and concise verbal and written communication skills;
• -Work well within a team environment.

The above is merely a description. Responsibilities and duties are not limited to the above.

Please send qualified resumes to [email protected], we will then reach to discuss your career objectives.

Quontic Bank is an Equal Opportunity Employer.

Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic’s mission to break the system for financial empowerment stands in the face of big banks and proves there is a better and more equitable way to put the customer first. We focus on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.

We are currently seeking a motivated and dependable Full-time Mortgage Loan Closers.

Your Primary Responsibilities Include:

Responsible for preparing loans to close by working closely with the underwriter and loan officers throughout the entire process. Including verification of all documentation submitted. Verifies documents for accuracy per compliance requirements. 

• -Review files submitted to verify that all the required documentation needed has been supplied to submit the file to obtain an AUS approval and submit to Underwriting Dept
• -Order appraisals from only approved appraisers and submit payment to the Accounting department for processing
• -Upon receipt of the file from underwriter whether suspended or approved, work closely with Loan Officer to obtain and review all documentation received by applicants requested by the underwriter
• -Verify with third parties such as employers, banking institutions, credit bureaus, and any other sources to make sure all information provided is accurate
• -Prepare all documentation for the submission of final credit clearance to the underwriter
• -Schedule closings
• -Prepare closing documents and order wires.

Experience:

• -3-5 years of related experience
• -Must have analytical and auditing skills as well as a firm grasp on math
• -Must have knowledge pertaining to the regulations governing mortgage lending
• -Must have knowledge of broker processes and guidelines for any loans that may be sent to an acceptable broker
• -Must have experience in automated underwriting systems; Encompass required
• -Excellent computer skills, customer service, ad communication skills
• -Knowledge of FHA insuring process
• -Knowledge of MERS registration

Please send qualified resumes to [email protected], we will then reach to discuss your career objectives.

Quontic Bank is an Equal Opportunity Employer.

Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic’s mission to break the system for financial empowerment stands in the face of big banks and proves there is a better and more equitable way to put the customer first. We focus on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.

We are currently seeking motivated and dependable Full-time PPP Loan Processors.

Your Primary Responsibilities Include:

• -Process PPP (Paycheck Protection Program) forgiveness applications for bank approval
• -Depending on assignment, may complete full or partial review of customer provided calculation entries to supporting documentation
• -Timely processing is key to meet prescribed deadlines by the SBA.
• -Knowledge of process and consistent application of procedures required
• -Documentation of approval decision in the system required
• -Escalation process available if discrepancies are found

Experience:

• -High attention to details to compare and validate multiple sources of information
• -Ability to make decisions and apply judgment
• -Ability to work independently and consistently follow established processes and procedures
• -Customer service oriented with strong communication skills
• -Knowledge of business financial terms and processes
• -Commercial Lending loan process knowledge preferred

Please send qualified resumes to [email protected], we will then reach to discuss your career objectives.

Quontic Bank is an Equal Opportunity Employer.

Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic’s mission to break the system for financial empowerment stands in the face of big banks and proves there is a better and more equitable way to put the customer first. We focus on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.

We are currently seeking motivated and dependable Full-time Bank Operations Manager.

Your Primary Responsibilities Include:

Responsible for establishing, maintaining, and enhancing the Bank’s payments strategy. Oversees the Automated Clearing House (ACH) and Wire process. Ensures compliance with applicable policies and procedures, banking laws, and regulations related to ACH and funds transfers. Enforces department objectives linked to the Bank’s vision and strategic plan. Reports to the SVP of Bank Operations.

• -Have in-depth knowledge of NACHA and FED rules
• -Supervise a team of 3-4 people
• -Provide adequate training, coaching, and mentoring to team members regarding all aspects of payment systems to ensure individual goals, departmental goals, and strategic initiatives are met
• -Manage Wire and ACH, procedures, and day-to-day operations, ensuring efficiency and compliance, resulting in minimal payment exceptions and timely processing while mitigating risk
• -Improve recovery of fraudulent negotiable items
• -Manage e-Banking wire processes to ensure timely and efficient processing while mitigating risk
• -Monitor and report payment system statistics and cost per transaction data
• -Provide insight on trends and solutions to efficient and budget-friendly processes
• -Drive improvements to policies, procedures, and processes; re-engineer (as needed) to maximize effectiveness and efficiency

Experience:

• -Five (5) years of work experience in Payments (ACH or Wire transfer services preferred)
• -Accredited ACH Professional (AAP) certification
• -Payments risk management and controls experience
• -2+ years in a management or team lead role
• -Thorough understanding of US domestic payment methods (e.g., ACH, debit card, credit card) and their regulatory requirements (NACHA Operating Rules and Visa/MasterCard rules)
• -Excellent organizational, conceptual, listening, training and coaching skills, and verbal/written communication skills
• -Able to prioritize work, meet critical deadlines, and work effectively under pressure

Please send qualified resumes to [email protected], we will then reach to discuss your career objectives.

Quontic Bank is an Equal Opportunity Employer.

Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic’s mission to break the system for financial empowerment stands in the face of big banks and proves there is a better and more equitable way to put the customer first. We focus on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.

We are currently seeking a motivated and dependable Full-time Digital Banking Operations Specialists.

Your Primary Responsibilities Include:

Responsible for providing daily operational assistance following the guidelines and objectives set forth by the bank.

• -Practices basic principles to research and interpret data & to prepare to correct entries
• -Resolves and notes any discrepancies and correcting as approved by Operations Manager
• -Review control GLs, prints unposted item reports, researches and reposts items
• -Assists with audit documentation gathering as required
• -Assists with Reg E, abandoned property, IOLA remittance processing
• -Work with fraud specialist for new account and reviews.
• -Assist with QC review of Digital Bank team’s work
• -Collaborate across functions to achieve common goals
• -Compile reports as needed
• -Adhere to compliance procedures and internal/operational risk controls per all applicable regulatory standards, requirements, and policies
• -Ensuring consistency of brand guidelines across pages and properties

Experience:

• -4-5 years of experience working in bank operations or retail banking
• -Excellent oral and written communication skills
• -Able to navigate multiple technologies
• -Team player, self-motivated, confident, and able to multi-task effectively
• -Strong knowledge of Microsoft Office applications
• -Ability to adapt and change in an evolving business environment
• -Knowledge of baking products and services
• -Ability to manage time efficiently

Please send qualified resumes to [email protected], we will then reach to discuss your career objectives.

Quontic Bank is an Equal Opportunity Employer.