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Fraud Specialist job openings in Manhattan, NY.

Quontic Bank, a growing federally chartered digital bank is currently seeking a Fraud Specialist to join our Bank Operations team located in Manhattan, New York. This qualified candidate will research & analyze high-risk transactions across all payment channels to identify possible cases of fraud, interact with internal & external customers to recommend & perform appropriate actions required to mitigate losses & provide a positive customer experience. The candidate will also document & evaluate results of actions to support fraud trending & ensure that best practices are followed.

Job requirements:

  • Associates Degree or banking experience equivalent;
  • Minimum 3 years financial services experience, plus a basic understanding of fraud detection & prevention;;
  • Ability to work independently on special projects;
  • Demonstrate aptitude to utilize computer systems, adhere to bank policies & procedures & ensure compliance with applicable bank regulations;
  • Good verbal & written communication skills;
  • High level of professionalism & confidentiality;
  • Works well in a team environment;
  • Working knowledge of Microsoft Outlook, Excel & Word.

Job functions:

  • Apply expanded knowledge base of fraud schemes to assist in handling of specialized fraud functions such as identity theft & cross-channel fraud;
  • Research & analyze high risk transactions across all payment channels with a sense of urgency in a fast-paced environment;
  • Review account exceptions to identify potential fraudulent activity;
  • Identify control issues/policy violations & propose actions to mitigate reoccurrence;
  • Identify potential fraudulent deposits/endorsement issues;
  • Identify fraud patterns & communicate observations to the operation steam;
  • Maintain & update case management system for tracking of fraud cases & relevant information;
  • Determine next action based on research results to mitigate fraud losses;
  • Comply with all applicable federal regulations in decision process;
  • Provide exceptional service to internal & external customers, including support all branches.

Compensation & benefits:

  • Competitive salary & bonus structure commensurate with experience & skills & pipeline;
  • Comprehensive benefits package available including Employer 401(k) matching contributions.

Apply now!

Please send qualified resumes with detailed salary requirements, referencing the position for consideration to:

Do you want to share files with Quontic Bank's Human Resources? Securely upload files here.

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Quontic Bank is an equal opportunity employer. All applicants will be considered without regard to race, gender, color, religion, age, national origin, marital status, disability, or veteran status, in accordance with federal & state laws.

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